Do you offer free shipping?

We offer free premium tracked Shipping on all orders. Because we value our customers and believe your shopping experience should be as smooth and worry-free as possible.

Can I return the item(s) if I don’t like them?

Yes! If you're not completely satisfied with your purchase, you can return your order within 30 days of receiving it. Read our refund and return policy here

How can I track my order?

You can track your order by entering your Order Number on the "Track Your Order" page. Once you’ve entered your information and clicked "Track," you will be able to see the status of your order.Follow your order here

What payment methods do you accept?

You can pay safely and securely with the following payment methods: Credit card, Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay and Shop Pay.

Will I receive an order confirmation after placing my order?

Yes! Once you've placed your order, you'll receive an order confirmation email. If you don't see it in your inbox, please check your spam or junk folder. If you still can't find it, feel free to contact our customer support team—we'll be happy to assist you.Email: info@ivyrowanboutique.com